A data-logging software company is seeking to squash an Android developer’s critical research into its software that is secretly installed on millions of phones, but Trevor Eckhart is refusing to publicly apologize for his research and remove the company’s training manuals from his website.
Though the software is installed on millions of Android, BlackBerry and Nokia phones, Carrier IQ was virtually unknown until the 25-year-old Eckhart analyzed its workings, recently revealing that the software secretly chronicles a user’s phone experience, from its apps, battery life and texts. Some carriers prevent users who actually find the software from controlling what information is sent.
Eckhart called the software a “rootkit,” a security term that refers to software installed at a low-level on a device, without a user’s consent or knowledge in order to secretly intercept the device’s workings. Malware such as keyloggers and trojans are two examples.
He also mirrored the Mountain View, Calif. company’s training manuals he’d found on Carrier IQ’s publicly available website. The manuals provide a limited roadmap for how Carrier IQ works, Eckhart said in a telephone interview.
When Carrier IQ discovered Eckhart’s recent research and his posting of those manuals, Carrier IQ sent him a cease-and-desist notice, saying Eckhart was in breach of copyright law and could face damages of as much as $150,000, the maximum allowed under U.S. copyright law per violation. The company removed the manuals from its own website, as well.
On Monday, the Electronic Frontier Foundation announced it had came to the assistance of the 25-year-old Eckhart of Connecticut, whom Carrier IQ claims has breached copyright law for reposting the manuals.